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🚢 Success Story: ALS Shipping Services Company Goes Digital with Smart ERP by CPD Technologies

🚢 Success Story: ALS Shipping Services Company Goes Digital with Smart ERP by CPD Technologies

🚢 Success Story: ALS Shipping Services Company Goes Digital with Smart ERP

Delivered by: CPD Technologies
Guided by: Mr. Varun Jain, Head – Digital Transformation

🚩 The Challenge

A reputed shipping and export services company was struggling to manage its day-to-day logistics, documentation, and consignment tracking. The business relied heavily on manual entries, Excel sheets, and disconnected systems, leading to delays and inefficiencies.

  • Manual data entry for shipment booking and tracking.
  • Difficulty in managing invoices, dispatches, and client follow-ups.
  • Lack of real-time visibility into shipments and export documentation.
  • No centralized system for accounts, sales, and operations teams.

🧭 Leadership Intervention

The management approached Mr. Varun Jain to evaluate and redesign the business flow. After a deep analysis of the existing processes, CPD Technologies proposed an end-to-end ERP automation model to bring all departments—sales, logistics, finance, and operations—under one digital ecosystem.

💡 The Solution

The Smart ERP for Shipping & Logistics was designed to automate the entire export operation cycle—from enquiry to dispatch and payment realization.

  1. Digital Enquiry Management: Online entry of new shipping enquiries with automated follow-ups and assignment to coordinators.
  2. Consignment Tracking: Each shipment tagged with a unique ID for real-time tracking and status updates.
  3. Document Automation: Auto-generation of packing lists, invoices, and shipping bills with version control.
  4. Accounts Integration: Real-time ledger and invoice sync to simplify payment reconciliation.
  5. Performance Dashboard: A single dashboard for management showing daily shipments, pending payments, and delivery performance.

🚀 Business Impact

  • ✅ 100% Process Digitization: All business functions—from booking to billing—moved online.
  • ✅ Faster Turnaround: Document preparation and dispatch time reduced by over 60%.
  • ✅ Improved Accuracy: Automation minimized manual errors and duplicate entries.
  • ✅ Better Coordination: Real-time visibility enhanced communication across departments.
  • ✅ Smart Decision-Making: Management dashboards offered instant insights into productivity and profits.

💬 In Summary

With the leadership of Mr. Varun Jain, CPD Technologies helped the shipping services company achieve a paperless, transparent, and automated ERP environment. The transformation strengthened customer confidence, streamlined export workflows, and set a strong foundation for future scalability.

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