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🚢 Success Story: ALS Shipping Services Company Goes Digital with Smart ERP by CPD Technologies

 

🚢 Success Story: ALS Shipping Services Company Goes Digital with Smart ERP

A Case Study by CPD Technologies

Delivered by: CPD Technologies

🚩 The Challenge

A reputed shipping and export services company was struggling to manage its day-to-day logistics, documentation, and consignment tracking. The business relied heavily on manual entries, Excel sheets, and disconnected systems, leading to delays and operational inefficiencies.

Key Challenges:

  • Manual data entry for shipment booking and tracking

  • Difficulty managing invoices, dispatches, and client follow-ups

  • Lack of real-time visibility into shipments and export documentation

  • No centralized system for sales, accounts, and operations teams

🧭 Process Assessment & Planning

The management team initiated a detailed review of their existing workflows to identify bottlenecks and inefficiencies. Based on this assessment, CPD Technologies designed an end-to-end ERP automation model to unify all departments—sales, logistics, finance, and operations—into a single digital ecosystem.

💡 The Solution

A Smart ERP for Shipping & Logistics was implemented to automate the complete export operation lifecycle—from enquiry to dispatch and payment realization.

Solution Highlights:

  1. Digital Enquiry Management
    Online entry of shipping enquiries with automated follow-ups and task assignment.

  2. Consignment Tracking
    Each shipment tagged with a unique ID for real-time status tracking.

  3. Document Automation
    Auto-generation of packing lists, invoices, and shipping documents with version control.

  4. Accounts Integration
    Real-time synchronization of invoices and ledgers to simplify payment reconciliation.

  5. Management Dashboard
    A centralized dashboard showing daily shipments, pending payments, and delivery performance.

🚀 Business Impact

The ERP implementation delivered significant measurable benefits:

  • ✅ 100% Process Digitization – From booking to billing

  • ⏱️ 60% Faster Turnaround Time for documentation and dispatch

  • 🎯 Improved Accuracy by eliminating manual and duplicate entries

  • 🤝 Better Cross-Team Coordination through real-time visibility

  • 📊 Data-Driven Decisions using live dashboards and reports

💬 In Summary

CPD Technologies enabled the shipping services company to achieve a paperless, transparent, and fully automated ERP environment.
The transformation streamlined export workflows, improved customer satisfaction, and created a scalable digital foundation for future growth.

📞 About CPD Technologies

CPD Technologies specializes in ERP, logistics automation, and business process digitization, helping organizations improve efficiency, visibility, and control.

📞 +91 8800159719  
💬 WhatsApp available
📩 info@cpdtechnologies.in
🌐 www.cpdtechnologies.in

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